CJ
Carien J

1 reviews | Active since May 2011

12 Jul 2019, 12:36

CUSTOMS CLEARANCE TNT

I have been trying to contact them for 4 days no one answers at the customs department when, Im transferred there. I have emailed them on the website 2 days ago still no feedback on my package, how can it be sooooo difficult to get them to send me the invoice to pay the clearance! Their updates on the package says they are contacting me and they are not! Pathetic!

0
Replies (1)
Fedex Express
Fedex Express's reply22 Jul 2019, 16:52
Official
Dear Valued Customer 

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Thank you for taking my call. The issue will be raised with the relevant management team. 

Assuring your of our best attention at all times.

Customer Service
 ***

Best regards,