SL
Sergio L

1 reviews | Active since Nov 2010

28 May 2015, 18:17

**** / No Service

According to your website [URL Removed] you have 0800 number which states 24 hours. When I called in for the first time 18:46 they pick up the phone and put it down. After 6 pm its no longer working (not in office hours), why advertise 24 hours when you cannot live up to your claim. Bad service.

0
Replies (1)
Fedex Express
Fedex Express's reply29 May 2015, 11:47
Official
Hello SergioLasagni,

Dear Sergio thank you for the below, I have retrieved the recording from last night and will address with the agent. I see that you have spoken to 3 agents this morning already and will follow up to ensure you receive the answers you need

Best regards,