SO
Suzanne O
1 reviews | Active since Nov 2021
04 Nov 2021, 15:18
Contact Us, If only you could
We use FEDEX for our international shipments, none of their contact numbers work, the subscriber is currently unavailable is all you receive, the email for the ROD department is not working.
We need to add a VAT number to our invoices, this seems to be an impossible task to complete, something so simple can be so frustrating and time consuming.
*** who is in charge of our account, just ignore emails and requests.
Helpful (0)
Replies (5)0
Replies (5)
Fedex Express's replyOfficial
04 Nov 2021, 15:26Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply04 Nov 2021, 15:26
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
SO
Suzanne O's updateReviewer Update
05 Nov 2021, 12:38Hi Brenda
How long will I have to wait to get a response?
How long will I have to wait to get a response?
SO
Suzanne O's update05 Nov 2021, 12:38
Reviewer Update
Hi Brenda
How long will I have to wait to get a response?
How long will I have to wait to get a response?
SO
Suzanne O's updateReviewer Update
08 Nov 2021, 11:11Thank you for resolving this issue.
SO
Suzanne O's update08 Nov 2021, 11:11
Reviewer Update
Thank you for resolving this issue.
Fedex Express's replyOfficial
08 Nov 2021, 14:08Dear Suzanne ,
You are welcome . I am glad we could resolved .
Regards
Brenda
You are welcome . I am glad we could resolved .
Regards
Brenda
Fedex Express's reply08 Nov 2021, 14:08
Official
Dear Suzanne ,
You are welcome . I am glad we could resolved .
Regards
Brenda
You are welcome . I am glad we could resolved .
Regards
Brenda
SO
Suzanne O's updateReviewer Update
15 Dec 2021, 15:59We just received our next invoice and AGAIN the VAT number was not added to the invoice, even though this was the problem before, not updated under our profile. Can you please correct this on our behalf. Could you please email us to rectify this going forward.
SO
Suzanne O's update15 Dec 2021, 15:59
Reviewer Update
We just received our next invoice and AGAIN the VAT number was not added to the invoice, even though this was the problem before, not updated under our profile. Can you please correct this on our behalf. Could you please email us to rectify this going forward.