MS
Mzwandile S
1 reviews | Active since Aug 2021
12 Aug 2021, 07:54
Complain
The service is totally bad,I waited for my shipment the whole day while I was promised it is on the way with the courier and it never arrived even now I haven't received my shipment and the is no explanation for it,then when you call you get no answers for you ....I would say it's the bad experience I ever had in courier services.
Helpful (0)
Replies (6)0
Replies (6)
Fedex Express's replyOfficial
12 Aug 2021, 07:58Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply12 Aug 2021, 07:58
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
MS
Mzwandile S's updateReviewer Update
12 Aug 2021, 08:29I hope it gets resolved because the driver's they don't go to the address and state that the address it is wrong
MS
Mzwandile S's update12 Aug 2021, 08:29
Reviewer Update
I hope it gets resolved because the driver's they don't go to the address and state that the address it is wrong
Fedex Express's replyOfficial
12 Aug 2021, 08:48Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply12 Aug 2021, 08:48
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
MS
Mzwandile S's updateReviewer Update
12 Aug 2021, 14:09Will wait for the driver
MS
Mzwandile S's update12 Aug 2021, 14:09
Reviewer Update
Will wait for the driver
MS
Mzwandile S's updateReviewer Update
12 Aug 2021, 17:21I have been promised to get my shipment between 16:00 and 17:00pm I still haven't received it,I got a call from Brenda saying I will get my shipment and the is still disappointment that's FedEx for you....lies and lies!
MS
Mzwandile S's update12 Aug 2021, 17:21
Reviewer Update
I have been promised to get my shipment between 16:00 and 17:00pm I still haven't received it,I got a call from Brenda saying I will get my shipment and the is still disappointment that's FedEx for you....lies and lies!
Fedex Express's replyOfficial
12 Aug 2021, 21:22Thank you we will take this up with the operations management in the morning.
Fedex Express's reply12 Aug 2021, 21:22
Official
Thank you we will take this up with the operations management in the morning.