KM
Kagiso M

1 reviews | Active since Aug 2023

11 Aug 2023, 20:31

Commercial Invoice

I got an email requesting for commercial invoice which I assume that it's supposed to be attached to the product itself or its a basic documents that should be filled before the seller can ship the products/items, and they have given me 3 days to sort it out or else it will be sent to the government storage which more charges can occur, How can I fix this cause at the moment I can't get hold of the seller.

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Replies (1)
Fedex Express
Fedex Express's reply12 Aug 2023, 11:35
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza

Best regards,