Come on TNT whats happening??

I have used TNT often but this year I have noticed the level of service is going down. It seems.<br> <br> 1, The online tracker is not being updated correctly<br> 2, Departments do not seem to be communicating to each other<br> 3, Customs clearance department are handling issues a bit slow<br> 4, They are not communicating issues with customers<br> <br> I had to call in to have my Customs bill sent to me so I could make a speedy payment to them making sure it would not delay my package. I made payment a few days before my shipment arrived in SA, I then sent proof of payment to person from the clearance department that made contact with me only to call today to find out they are still waiting for my customs payment ??? <br> <br> I have now informed them that I did make payment and have sent POP and did get a response from a person in the clearance department. So what else would you like me to do to have my package delivered ????<br> <br> I will now be shipping my items with FEDEX instead !