MK
Mareze K

1 reviews | Active since Sept 2009

03 Jul 2019, 22:27

Cleared by 12:00 but doesn't go in transit from JHB to CPT

*** was released today at midday but according to online tracking did not go into transit to CPT. Delivery should have been tomorrow. This is not the first time. To ensure this doesn't happen I emailed Mpiti, Mark Anthony, Cornell Arends and Wazier FROM CPT at 15:58 to remind them to make sure that it will be delivered tomorrow but no one cares to answer. I need this tomorrow which unless it just wasn't scanned won't be happening. In my email I stated that I won't be able to acceot this on Friday. How do we rectify this. I have clients who need their goods by the weekend.

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Replies (1)
Fedex Express
Fedex Express's reply22 Jul 2019, 17:17
Official
Dear Valued Customer 

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly share TNT Tracking number. The issue will be raised with the relevant management team. 

Assuring your of our best attention at all times.

Customer Service
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