JG
Juanita Grové

1 reviews | Active since Jul 2020

31 Jul 2020, 19:01

Can't get hold of FedEx

I have a package that have been in Cape Town with a customs delay for 2 weeks now. I have tried to contact Fedex on every platform possible to try and find out what is the problem with no response. Would really like to know what is the hold up.

0
Replies (1)
Fedex Express
Fedex Express's reply31 Jul 2020, 20:38
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie