KB
Karl B
1 reviews | Active since Oct 2011
17 Feb 2025, 08:56
Cannot Open JPEG files Scary
Good day Fedex
Please can you tell me how your agents cannot open JPEG files and I have to convert them to PFD???
That is very bad
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
24 Feb 2025, 08:26Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's reply24 Feb 2025, 08:26
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's replyOfficial
26 Feb 2025, 08:43Good morning Karl,
Kindly be advised that as a JPEG file is mostly used for pictures our agents are not able to view these attachments. I do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Best regards,
Resolution Desk
Kindly be advised that as a JPEG file is mostly used for pictures our agents are not able to view these attachments. I do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Best regards,
Resolution Desk
Best regards,
Fedex Express's reply26 Feb 2025, 08:43
Official
Good morning Karl,
Kindly be advised that as a JPEG file is mostly used for pictures our agents are not able to view these attachments. I do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Best regards,
Resolution Desk
Kindly be advised that as a JPEG file is mostly used for pictures our agents are not able to view these attachments. I do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Best regards,
Resolution Desk
Best regards,
Fedex Express's replyOfficial
26 Feb 2025, 13:13Dear Karl,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Fedex Express's reply26 Feb 2025, 13:13
Official
Dear Karl,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,