PN
Paul N
1 reviews | Active since Dec 2020
04 Sept 2021, 12:24
Brilliant and Caring Service
I have dealt with almost all the international courier companies delivering services in SA for more than 12 years. This includes TNT and DHL. Fedex has a massive advantage over all other courier companies. They have Julie Hornsveld-Blair! I had a huge upset with Fedex due to a confusion on their side. Not only did Julie solve this confusion to restore my confidence in Fedex. Julie also walked the extra mile to get my shipment moving through customs and to get a set delivery date established. Julie is very competent and professional. Thank you so much for your service Julie. You are an absolute star and because of you I am opening an account with Fedex. Fedex needs to take care of you because you are gold!
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Replies (1)Fedex Express's replyOfficial
04 Sept 2021, 21:08Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards leigh
Fedex Express's reply04 Sept 2021, 21:08
Official
Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards leigh
