Beware of TNT Express Worldwide SA, will not use them again!

Beware of TNT Express Worldwide SA, will never use them again!!!

Booked online (27 September 2018) for a package to be collected 1 Oct 2018 and then delivered 8 Oct 2018 online and was quoted on their site R1495 which I accepted. Pickup was a day late (2 Oct 2018) and then on 3 Oct 2018 I received a quote of R2001. I inquired why the huge difference and was told that they don't know where I got that price from and I must send them a print screen (on a booking I made the week before, really?). Who will send a package if they don't know what it is going to cost?

It was then made clear to me that my only option was that if I don't pay the higher quote, the package will be send back to me! More delays which I can't afford because I value my clients and don't want them to wait any longer, so I paid. I just hope my package will get to them!!!

Further more, I left a couple of messages asking their customer care to contact me, but nobody has contacted me thus far, so it only shows that there is NO CUSTOMER CARE!!!