jW
jacques W
1 reviews | Active since May 2015
26 May 2015, 14:57
bad work ethics and consumer rights violation
this is what FedEx says:<br> <br> Dear Jacques<br> <br> I know the tariff code for laptop batteries doesn't pay duties, but we cleared according to the tariff code from your shipper. <br> <br> so you need to take it up with the shipper for putting the wrong tariff code on the invoice.<br> <br> <br> Kind Regards<br> <br> <br> Sophie Nkhabelane <br> <br> Senior Quality Assure<br> <br> FedEx Express South Africa (Pty) Ltd<br> <br> Registration number ***<br> <br> FSP number 45088<br> <br> <br> Tel: +***5<br> <br> Fax: +***0<br> <br> <br> <br>
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Fedex Express's replyOfficial
26 May 2015, 15:27Hello richardgere,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply26 May 2015, 15:27
Official
Hello richardgere,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge