BAD SERVICE! NO DELIVERY!

I have never experienced such an unorganized company in my life. I will never use TNT going forward with any shipment.

First no one is available or keeps transferring you to different departments and you are lucky if someone answers after holding on for 10 - 20 minutes at times.

I have been trying to get my goods delivered since the 25th April 2019 and to date nothing yet, after numerous calls and emails and tracking my parcel online, I still don't have my goods it is at their Elandsfontein Depot. I am trying to sort out my invoice with them to make payment for them to release my goods but no success....

Will this cost me to actually go to their offices???? All I need is to speak to someone who can actually assist me... Nearly two weeks later and still not sorted out.