cP
caroline P

1 reviews | Active since Dec 2017

27 May 2018, 22:59

bad service n dealing with stupid people

Hi.am so so fed up about fedex courier services. I think they hire people who are not sutble for the position cause at the end u get wrong info or bad service.

I ship &receive all my parcel with fedex almost every week n I receive same parcel inside. ..

And the is someone who's against my parcel if my parcel is not missing than my parcel has the problem when it's time for delivery. Always receive deferent stories. .

Yesterday I went to fedex as advised by 3 officials ladies Hu works at fedex ..to come n collect my parcel it has released from custom. It's on the way to fedex midrand. .

Than drive to fedex only to find my parcel is not yet there. I waited for hours. After truck arrived apparently the was no my parcel. .drive left my parcel. 1 2 3 my parcel was left on the cage to pta tnt.

So the suggested that the will deliver to my house today.

Today I got a call from a man called LAZI saying the can't deliver my parcel cause a man called Gordon mabuza said he can't realise this parcel to the owner. He doesn't understand why custom has realised this parcel without payment .

To my suprise. .just received my parcel last week from fedex. ..It was missing. When we got it it was opened lol funny enough n suprise My parcel is very urgent to a point where by I wasted my petrol my time my airtime for things that doesn't exist.

LAZI advised me to take this matter to the boss ..cause my parcel was released n it can not go back again for what? Who's mabuza any way?

As for my case he disrespected me as a client he didn't respect when I was explaining that my parcel is urgent. ...He said his suspecting something cause I said my parcel need to be delivered no no no. ..I paid fedex and I don't owe them *****, nothing. What I want is my parcel .

NB!if I don't get my parcel by 8 in the morning. .or if my parcel doesn't rich mesina limpopo by 12pm.

FedEx n Gordon mabuza will pay for the cost n need to be charged.

As for me Caroline am wiling to take this matter along with the person who's responsible to RFBC. ...PLEASE MANAGERS ^BOSS INTERVENE. ..

If my parcel is not delivered. There better take it back cause it's expiring tomorrow. .samples events is tomorrow. .so this stupid man who decided to think otherwise with people s parcel maybe he failed to ***** something. .Unfortunately it's something that u can not still.

My case is very urgent. .my parcel can't go to custom twice cause of a man who's not satisfied never. He'll no .....I won't pay anything. What I want now it's my parcel finish .We'dont owe each other.

I think he was drunk I said the parcel is urgent n him he stoped my parcel imgn mxm. .

All thanks to Regina fedex receptionist&johanis manager big up always. You know your job.

If all this people where working like u .wow fedex was going to be the best.

Unfortunately now it has a bad badest service. .

I need my full refund for my petrol n all the calls I've made. .regarding all this issue. ..n am willing to fight for the write thing..

This Gordon man must be charged highly or dismissed or fired. ..His doing **** not work. .

Or watch out fedex u loose client 1by1 by hiring stupid moral people Fedex number: ********** 96179 ..

Needed urgent. ..it's not any1 s problem y do I need my parcel urgent. .do your job please mabuza

AM NOT GOING TO PAY FOR ANYTHING. ..EVEN MY NEXT PARCEL COMING AM GOING TO DOUBLE CHECK CAUSE THE IS PEOPLE WHO ARE FOLLOWING US. FOR WHICH REASON I DON'T UNDERSTAND

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Replies (1)
Fedex Express
Fedex Express's reply28 May 2018, 08:23
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge