jC
jan C

1 reviews | Active since Jun 2020

11 Oct 2022, 15:41

BAD SERVICE LEVEL

utterly useless , dont even read mails and hold your urgent order to ransom even though they messed up the import duty tariff number .Wont release order without us paying the import duty which is not applicable .. supervisor hasnt bothered to come back..

0
Replies (3)
Fedex Express
Fedex Express's reply11 Oct 2022, 15:44
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Valdemiro Macome
jC
jan C's update13 Oct 2022, 14:51
Reviewer Update
despite 'A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Valdemiro Macome" - still not resolved , utterly useless
jC
jan C's update13 Oct 2022, 15:04
Reviewer Update
nothing received, did you send it to ***