JJ
Johnathan J
1 reviews | Active since Aug 2019
29 Aug 2023, 17:49
Bad Service at Fedex
Delivered my package to the wrong address and is ignoring me when i have tried to contact them, no feedback at all ..I'm disgusted
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
29 Aug 2023, 22:01Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Lunga Khoza
Regards
Lunga Khoza
Fedex Express's reply29 Aug 2023, 22:01
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Lunga Khoza
Regards
Lunga Khoza
Fedex Express's replyOfficial
30 Aug 2023, 15:28Good Jonathan.
I hope this message finds you well.
Kindly note that the shipment in query was delivered to the address as per the waybill.
We have sent you an email to confirm/ advise on the email address that you had requested a change of address to.
Please respond to the email as this is a hello peter complaint that you have logged, and we want to help resolve the problem.
Your soonest response would be greatly appreciated.
Kind regards.
Siya Malinga
I hope this message finds you well.
Kindly note that the shipment in query was delivered to the address as per the waybill.
We have sent you an email to confirm/ advise on the email address that you had requested a change of address to.
Please respond to the email as this is a hello peter complaint that you have logged, and we want to help resolve the problem.
Your soonest response would be greatly appreciated.
Kind regards.
Siya Malinga
Fedex Express's reply30 Aug 2023, 15:28
Official
Good Jonathan.
I hope this message finds you well.
Kindly note that the shipment in query was delivered to the address as per the waybill.
We have sent you an email to confirm/ advise on the email address that you had requested a change of address to.
Please respond to the email as this is a hello peter complaint that you have logged, and we want to help resolve the problem.
Your soonest response would be greatly appreciated.
Kind regards.
Siya Malinga
I hope this message finds you well.
Kindly note that the shipment in query was delivered to the address as per the waybill.
We have sent you an email to confirm/ advise on the email address that you had requested a change of address to.
Please respond to the email as this is a hello peter complaint that you have logged, and we want to help resolve the problem.
Your soonest response would be greatly appreciated.
Kind regards.
Siya Malinga
JJ
i had changed the address with email confirmation of the fedex staff well prior to the delivery date over email ..i have the emails as proof
Fedex before you reply to me saying that you delivered the package to the correct address why did you not see it had been changed? i have the emails of Fedex staff confirming the delivery address change ???
please investigate the matter better before replying on Hello Peter so you can look good
Johnathan J's updateReviewer Update
30 Aug 2023, 16:50i had changed the address with email confirmation of the fedex staff well prior to the delivery date over email ..i have the emails as proof
Fedex before you reply to me saying that you delivered the package to the correct address why did you not see it had been changed? i have the emails of Fedex staff confirming the delivery address change ???
please investigate the matter better before replying on Hello Peter so you can look good
JJ
Johnathan J's update30 Aug 2023, 16:50
Reviewer Update
i had changed the address with email confirmation of the fedex staff well prior to the delivery date over email ..i have the emails as proof
Fedex before you reply to me saying that you delivered the package to the correct address why did you not see it had been changed? i have the emails of Fedex staff confirming the delivery address change ???
please investigate the matter better before replying on Hello Peter so you can look good