CVdM
Carel Van der Merwe
1 reviews | Active since Apr 2015
30 Jul 2020, 21:08
Bad service and no response from Fedex
I have two packages stuck at customs for the past two weeks. Many emails, telephone calls and promises to call me back and still no result. Absolutely terrible service as I need these goods urgently for my small business. With other Couriers my goods are cleared and delivered within two days.
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Fedex Express's replyOfficial
30 Jul 2020, 21:18Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around the issue . A member of management will make contact with you directly to resolve . I trust this is in order.
Regards
Melanie
Regards
Melanie
Fedex Express's reply30 Jul 2020, 21:18
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around the issue . A member of management will make contact with you directly to resolve . I trust this is in order.
Regards
Melanie
Regards
Melanie