MH
Michael H

1 reviews | Active since Sept 2011

16 Nov 2015, 12:19

BAD SERVICE ALL-ROUND

My delivery date was scheduled for the 11th. It's now the 16th and still no parcel!!! I cannot get any helpful feedback from the help centre. The telephone gets put down in my ear and then when I phone back, no answer. On another attempt, I am given a bogus tel number of the depot in Pretoria. I am utterly disappointed at the lack of service from TNT! When it comes to receiving money, well that's one thing, but you are incapable of delivering to your customers! TNT get your act together!<br> <br> A disgruntled customer

0
Replies (1)
Fedex Express
Fedex Express's reply16 Nov 2015, 13:30
Official
Hello mhorne,

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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