AK
Aurelie K
1 reviews | Active since Apr 2020
28 May 2020, 11:09
Bad service
My parcel has arrived in South Africa since the 25th of the month of May.All I do receive from FedEx are calls saying that they will send an email for customs and I have never received.Today , I call and give the same track number I always give but it cannot be found today...The service is just slow slow slow slow.Forba first time I am disappointed.
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Fedex Express's replyOfficial
28 May 2020, 11:12 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply28 May 2020, 11:12
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda