GM
Grant M

1 reviews | Active since Oct 2011

17 Dec 2020, 08:19

Bad service!

Yet again I’m expecting a shipment from overseas and FedEx cannot give me credible information on the clearance and nobody from the clearance department calls me back when I call the call center.

0
Replies (2)
Fedex Express
Fedex Express's reply17 Dec 2020, 08:28
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. 
Regards 
Brenda 
GM
Grant M's update18 Dec 2020, 06:21
Reviewer Update
Someone from FedEx contacted me at 8.47am on 17/12 and promised to look into it and call me back yet unsurprisingly nobody has called me back!