FM
Felly M

1 reviews | Active since Feb 2019

04 Feb 2019, 10:53

Bad service

My brother was charged $350 to ship a second hand iphone to South Africa,Thursday l got an invoice to pay R4500 duty,does this even make sense at all.We have tried to contact FedEx for help but no one seems to care.FEDEX is this your way of doing business.Please conatct me my tracking number is ********** 32273

0
Replies (1)
Fedex Express
Fedex Express's reply04 Feb 2019, 10:54
Official
Hello 
    
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. 
    
Regards, 
    
Tamryn Collinge 

Best regards,