1 reviews | Active since May 2013
Bad service
<p>Good day. On the 25 of May 2017 i baught a wedding dress for my daughter from fasion online. </p> <p>The dress was R2509.98 when the payment went through they deducted R2784.76. No worrys. My worrys</p> <p>started when my parcel reached TNT express couriers. Now they cant release my pacel due to sars so TNT courier send me a invoice for R3831.50 mutch more then the dress cost, wich I tried to pay, but my bank didn't want to do the trancation due to the banking detail did not match the company name. So I smel somthing fishy. Would</p> <p>apriciate if you can find some answers for me. TNT tracking number for my parcel is ********** 32.</p> <p> </p> <p>Kind regards</p> <p> </p> <p> </p> <p> </p> <p> </p>
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Dear Henriette
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Dear Henriette