Bad mannered Courier Delivery Guy

I had one of the worst experiences with a courier driver today ( 05/02/2019 ). Usually I tolerate some of the drivers and their ‘mistakes’ (damaged parcel boxes, dropping off parcels at different addresses, etc) but today one of the courier delivery guys were just rude and even threatened me with not delivering parcels anymore.

It all started with a sms my wife received from takealot stating her package will be delivered the 6/02/2019 but later on during the day while at home resting and not expecting any visitors or company I was woken up by a guy shouting in front of my house. My first reaction was one of shock because I thought it could’ve perhaps been a ******** or something of that nature could’ve been happening outside my house. As I walked slowly to the front door I saw the courier guy walking away. Bear in mind this took less than 2 minutes I asked him why he didn’t ring the bell he told me it didn’t work and when I rang the bell it worked I then confronted him about it and exchanged some heated words with him and he returned with some heated words he then threatened to never drop any parcels off by my house which ****ed me off because:

1) he came a day earlier to drop a parcel off which means there’s either a lake of communication from takealot or fedex ; 2) he never knocked on my door or tried calling to say the package is outside ( I know there’s usually an instruction given to call before delivery but 95% of the time we always get a call that our package is outside, because we live in a rural area and the nearest fedex is in Kimberly about 350km away ) ; 3) he threatened to not deliver our packages in the future ; 4) he had no decency to knock or ring the bell of my house but instead opted to shout outside like it’s some type of concert here

I hope this helps fedex in chosen their delivery guys because these are the people representing their company especially when it comes to delivering packages