Bad experience and bad delays

<p>I was expecting a parcel but noticed that the status on the online tracker said "incorrect address". I called early in the morning to have the problem rectified, whereafter i was guaranteed the parcel will arrive later in the day. I called 5 times to make sure it gets delivered, but no luck. Not only was i given false promises and the calls dropped while i was waiting, it also seemed as though the drivers simply did not do a second dispatch after the promised 14:00 delivery time slot??? </p> <p>So, again i call to check if my parcel has been included in the morning delivery ( as was promised as well) and to my utter dismay, the entire issue seems to now be happening again. </p> <p>Come on Fedex. What is happening?</p> <p>I purchased something online, and this shop used you guys as courier partner. I will be sure to give them this feedback too</p>