KF
Keith F

1 reviews | Active since Apr 2015

13 Apr 2015, 11:36

Bad experience after another regarding delivery

I called FedEx on Wednesday 8 April to enquire about the delivery as I saw on the tracking info that the address was incorrect according to FedEx. I was told the address was incorrect. we re-confirmed the correct address and was told it would be shipped on Thursday. that didn't happen.<br> Called again on Friday to be told the address was incorrect: again. reconfirmed and was told it would be shipped the afternoon. followed up again on Friday afternoon at 16:30, to be told again that the address was incorrect. FedEx confirmed I would have my parcel by 10:00 on Monday 13 April, that clearly hasn't happened either. I seriously don't know what to do anymore to actually get the parcel delivered.

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Replies (1)
Fedex Express
Fedex Express's reply13 Apr 2015, 11:56
Official
Hello KeithnF,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,