Bad customer service

Yesterday 08 March 2021 FedEx called telling me they want to deliver my parcel. I informed them I am not at home, however I told them anyone at home can sign for it. I was given Marco's number (FedEx driver) to speak with him directly. I realised that I had made a mistake in putting the address I had put a wrong house number which was my neighbour's house. I called the driver pleading with him to deliver it at 57 instead of 58 he agreed. However he still went and delivered at 58 without even telling me. The other thing I didn't he didn't honour the appointment of 14:00, I had to find out by myself that he was no longer able to meet up the appointment. I am not happy with your services.