BAD CUSTOMER SERVICE

Item: Fedex Express
Rating: 1
Author: Sharon F

Good day,

I am still waiting for my parcel. Have been at home every day. I cannot get thru on their telephone line, call drop all the time.

CAPE TOWN Feb 24, 2021 12:41 PM SLOC: Parcel is with our courier partner CAPE TOWN Feb 24, 2021 2:03 PM SOTS: Out for Delivery CAPE TOWN Feb 24, 2021 3:43 PM DDLA: Delivery unsuccessful - Recipient is unavailable, we will reattempt your delivery CAPE TOWN Feb 25, 2021 6:31 AM SOTS: Out for Delivery CAPE TOWN Feb 25, 2021 11:03 AM DDLA: Delivery unsuccessful - Recipient is unavailable, we will reattempt your delivery CAPE TOWN Feb 26, 2021 7:50 AM SOTS: Out for Delivery CAPE TOWN Feb 26, 2021 5:59 PM SDEX: Delivery unsuccessful - Recipient is unavailable, we will reattempt your delivery CAPE TOWN Mar 1, 2021 7:45 AM SDEX: Delivery unsuccessful - Recipient is unavailable, we will reattempt your delivery

Helpful (0)

Replies (1)

Fedex Express's replyOfficial

01 Mar 2021, 14:56

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie

Fedex Express's reply01 Mar 2021, 14:56

Official