nM
nyiko M
1 reviews | Active since May 2013
09 Dec 2024, 00:26
Bad Business
Fedex made a mistake and now they don't want refund me my money.
My Waybill is AWB # *** for Nyiko Maluleke. Amount due was for R312.15.
The delivery agent(Jabu) had multiple invoices and made a mistake when processing my payment on my delivery. He processed R853.95 for AWB#*** which was not mine.
I have R541.8 refund due to me because of the error made by your Fedex delivery agent.
Now Fedex has been giving me the run around since the 11th of November on my refund.
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Replies (2)
Fedex Express's replyOfficial
09 Dec 2024, 12:01Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly. A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding. Best regards,Resolution Desk
Fedex Express's reply09 Dec 2024, 12:01
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly. A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding. Best regards,Resolution Desk
nM
nyiko M's updateReviewer Update
20 Dec 2024, 11:28This is very wrong. No one has contacted and i still haven't received my refund. What seems to be the issue because you made the error and i just want my money back.😡
nM
nyiko M's update20 Dec 2024, 11:28
Reviewer Update
This is very wrong. No one has contacted and i still haven't received my refund. What seems to be the issue because you made the error and i just want my money back.😡