Bad bad bad service

Worst couriers in the world, paid on 09/06/2020 for a 2-5 day delivery service, 22/06/2020 the item is not even processer through customs yet, blaming it on covid (after one box went missing for a week), cusomer service are *********** if you finaly get somebody to answer the phone after 34minutes the only answer you get is exactly what can be seen on the tracking number and the rest is all the corona virus fault and you pay for a service they offer but they forgot to mention it is not garanteed it just costs the same as the garanteed services but can take how long ever