Bad attitude and no straight answer on my urgent d

Hi <br> <br> I am waiting for a wedding dress that i paid for two days ago, these people keep asking for my address and promising to deliver the parcel but they dont, when i called their contact number a lady answered and after giving her my details she hung up.<br> <br> The wedding gown needs to be used tomorrow for a wedding and i need it today as promised...<br> <br> I am very disappointed in this company, DHL is far much better than this..<br> <br>