TS
Tony S

1 reviews | Active since Nov 2021

27 Nov 2021, 08:29

Awful service from Fedex

Never again! What an awful company to deal with. Tracking sites says goods in Cape Town, Still in JHB. Car sitting in garage while part is still in bond. Now they need an invoice despite my email ten days ago asking what info they need from me. Phones ring and ring, Take a leaf out of Amazons book guys, they put you to shame.

0
Replies (3)
Fedex Express
Fedex Express's reply27 Nov 2021, 10:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
TS
Tony S's update27 Nov 2021, 10:32
Reviewer Update
RE: ***
Fedex Express
Fedex Express's reply29 Nov 2021, 09:43
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. 
Regards 
Brenda