NN
Nicole N
1 reviews | Active since Jul 2020
06 Aug 2020, 14:50
Avoid Fedex at all costs! Terrible service all round.
Absolutely terrible service from this company. Don't bother paying extra for "express shipping" as it does not exist and you'll end up waiting a month to receive your package (not that I have received mine, even after a months wait). The customer service is non-existent. Lazy personnel handle cases only if and when they feel like it and ignore any attempt at communication you try make. Dealing with Fedex is frustrating and a truly terrible nightmare. DHL is by far a superior choice!! Steer clear of Fedex at all costs!!
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Replies (2)0
Replies (2)
Fedex Express's replyOfficial
06 Aug 2020, 15:40Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
Fedex Express's reply06 Aug 2020, 15:40
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
NN
Nicole N's updateReviewer Update
06 Aug 2020, 15:44Hi Brenda,
Thank you for your message. Yes, please I would be very happy to speak to a member of management, as I have been trying to get through to someone for assistance for some time now with no success. I will be expecting the call.
Thank you.
Thank you for your message. Yes, please I would be very happy to speak to a member of management, as I have been trying to get through to someone for assistance for some time now with no success. I will be expecting the call.
Thank you.
NN
Nicole N's update06 Aug 2020, 15:44
Reviewer Update
Hi Brenda,
Thank you for your message. Yes, please I would be very happy to speak to a member of management, as I have been trying to get through to someone for assistance for some time now with no success. I will be expecting the call.
Thank you.
Thank you for your message. Yes, please I would be very happy to speak to a member of management, as I have been trying to get through to someone for assistance for some time now with no success. I will be expecting the call.
Thank you.