SM
Seth-Amy Meyers

1 reviews | Active since Oct 2020

14 Oct 2020, 09:14

AVOID FED EX South Africa

Received dismal service from Fed Ex on a package. SEVEN WEEKS for delivery (still hasn't arrived) when they promised 3-5 days after paying a huge amount. Customer service in SA did not solve the problem. I had to take all the initiative. They lost my papers and wasted my time.

Try DHL or a carrier ***eon.

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Replies (1)
Fedex Express
Fedex Express's reply14 Oct 2020, 09:52
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie