DB
Dieter B

1 reviews | Active since Feb 2014

29 Sept 2020, 11:48

Avoid At All Costs, use DHL if possible.

I can only echo what is said below. Utterly non responsive, if you get any email back it leads to another dead end of non responsiveness. How this company operates is beyond me, just deliver my package. You happily took my money, on top of the fee you were already paid. The fact that this company has the gall to charge a R150 fee when they invoice you for customs duties and vat is just beyond me.

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Replies (1)
Fedex Express
Fedex Express's reply29 Sept 2020, 12:34
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie