FC
Fire C

1 reviews | Active since May 2014

25 May 2017, 07:21

At First Wrong Address, Second time.. Wrong Shipment and FDX

<p>I used them to get something from capetown on FDX3, the waybill did not even work on the tracking system... 4 days later the truck came and drove into the company's compound, as I came running in with the invoice he started to drive away "he just barely stopped inside the compound" I had to have someone call the guy so he could turn around and come back... he seemed spiteful because he was so impolite the moment he got out.</p> <p> </p> <p>Now the reason why I am writing this is because yesterday 25th May 2017 my 2nd parcel was shipped on FDX3, I PAID FOR FDX2, and they argue that I did not but my tax invoice states otherwise... This company is losing itself, I am willing to go the full way to get the money difference out of them to what FDX3 differs to FDX2.</p>

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Replies (3)
FC
Fire C's update25 May 2017, 07:39
Reviewer Update

Ok since the HelloPeter's image upload lets me only upload 1 and it's low quality here is the proof in HD

https://ibb.co/cEETVv
https://ibb.co/hzyoVv

Fedex Express
Fedex Express's reply25 May 2017, 09:04
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

FC
Fire C's update25 May 2017, 09:14
Reviewer Update

25th of May must be 24th