As long as it is delivered....we do not care when.

<p>I have been using this service for quite some time to ship items i buy from the UK. And this time things did not go so well. My package left London Friday evening and was due on Tuesday(01/11/2016). As I am writing this a day later i do not have my package with me...even after countless calls and emails to Fedex practically begging to have them deliver yesterday.</p> <p>My package had a duty payment attached to it and I normally i get a call and email even before the package gets to SA to avoid any delays. But this time i was lucky enough to receive an email(only an email) on the morning that I was expecting my delivery(01/11/2016), telling me that I have to pay duty. I did my best to pay it immediately and made calls after that to try and get my package yesterday still but i got no results. Why is it so easy for Fedex to just say you will get it the next day? This was not my fault and I feel alot should have been done to ensure that I recieve my goods on time. These are time sensitive and a day later or next morning does not cut it. Or am I just one customer who does not matter and they can just do as they please? The service given is not worth the price tag. As i continue to wait for my package.....</p>