JH
Josh H
1 reviews | Active since Jun 2016
20 Feb 2024, 21:12
Another package not delivered
My item was meant to be delivered on Feb 5, then Feb 20, now it says Feb 24 - and now it also says "with a trusted 3rd party" and hasnt had a single tracking event update since Feb 15. No help on call either. Now ANOTHER package from FedEx that hasnt been delivered, but who would have guessed they cant deliver a package on time if they have still not even responded to a single mail about when they stole money from me over 18 months ago. STILL waiting and EVERY MAIL I send gets IGNORED. Shocking service.
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
21 Feb 2024, 14:37Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's reply21 Feb 2024, 14:37
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's replyOfficial
21 Feb 2024, 14:37Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's reply21 Feb 2024, 14:37
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
JH
Josh H's updateReviewer Update
26 Feb 2024, 13:30Yet again - absolutely NO response from FedEx other than a "reply" on my hello peter response. My package has STILL not arrived and I CANT GET HOLD OF ANYONE. Also no point in keeping on replying to my HP posts when there is ZERO follow up from you guys afterwards.
How are you even still in business with service this bad?
How are you even still in business with service this bad?
JH
Josh H's update26 Feb 2024, 13:30
Reviewer Update
Yet again - absolutely NO response from FedEx other than a "reply" on my hello peter response. My package has STILL not arrived and I CANT GET HOLD OF ANYONE. Also no point in keeping on replying to my HP posts when there is ZERO follow up from you guys afterwards.
How are you even still in business with service this bad?
How are you even still in business with service this bad?
Fedex Express's replyOfficial
05 Mar 2024, 10:35Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's reply05 Mar 2024, 10:35
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,