Another Fedex and superbalist delivery blunder!!!

I have an order from superbalist that was due for delivery on the 18th of November. But no delivery happened and no one communicated anything with me. Last night i sent an email to inquire with superbalist, I received a vague feedback about some warehouse delay. This morning(19th November); I receive smses in the morning telling me that my order will be delivered today(19th November) by Fedex, and the superbalist app did confirm that the order is out on delivery and I made it a point to be home the entire to receive my order.

I am angered right now because delivery did not happen, for the 2nd time now and the online notification says "We tried to deliver your order today, but couldnt. Recipient wasnt available to take delivery, so we'll reschedule". This got me so furious, and I have said this before; Fedex gives township deliveries to shoddy subcontractors who do not adhere to delivery schedules and always claim to be lost or not to find the recipient for delivery; all of this without any call from the people entrusted with delivering our goods. Clearly township deliveries are very low on the list of Fedex priorities.And i am steadily losing faith in Fedex as a service provider. This is the 2nd occurrence within a 2 week period, not so long ago I had the same problem with a takealot order that had to be delivered by Fedex. This is totally unacceptable, We pay for these goods and deserve for them to delivered in a timely manner, regardless of where we stay.