LH
Leslie H
1 reviews | Active since Mar 2014
15 Mar 2019, 13:03
And the award for the most useless customer service goes too.....TNT
Missed a Call from TNT. decided to call them back. took 45 minutes on the phone, 20+ transfers hung up on 3 times. all that to confirm an ID number and a shipping Address shameful really, will not be using TNT again or recommending them, in fact will make a point of actively getting everyone I know to avoid such ****ty service.
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Replies (2)
Fedex Express's replyOfficial
15 Mar 2019, 13:22Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply tracking number. Please note we attempted to call you. The issue will be raised with the relevant management team.
Customer Service
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MK
Fedex Express's reply15 Mar 2019, 13:22
Official
Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply tracking number. Please note we attempted to call you. The issue will be raised with the relevant management team.
Customer Service
***
***
MK
LH
Leslie H's updateReviewer Update
15 Mar 2019, 16:19I will not be publishing a tracking number over any online platform.
I did call the number back and was faced with yet another call center, why after being frustrated with your current service, read at being messed around at the last call center would I put myself through that level of aggravation again?
any communication can be done over email
LH
Leslie H's update15 Mar 2019, 16:19
Reviewer Update
I will not be publishing a tracking number over any online platform.
I did call the number back and was faced with yet another call center, why after being frustrated with your current service, read at being messed around at the last call center would I put myself through that level of aggravation again?
any communication can be done over email