And I'm still waiting what a joke

<p>This is the worst service I have ever received. I ordered a parcel from Bali which I payed a lot for to TNT to get it here from Bali. </p> <p>As promised it takes 5-7 days to get here whic it did got here the 27 September. Which is 5 weeks ago. </p> <p>My husband and I have been back and forth with emails and calls daily. To Darren, Cannie and Shaun " manager".</p> <p>we have paid all taxes and duties and have provided all paperwork. </p> <p>Everyday it is a different story from Shaun and he blames everything on Border control and customs.</p> <p>customs are now asking for A TNT freight statement which is not my problem before they can release my property which I have paid for.</p> <p>They are holding my parcel at ransom.</p> <p>I have paid everything and want my goods.</p> <p>It's just very strange you have 200 complaints on Hellopeter and most people have the shame **** service.</p> <p>a few customers have also been charged Vat and duties on there freight amount which I have never heard of.</p> <p>can higher management sort this out soon.</p> <p> </p> <p>I will not leave this.....</p> <p> </p>