BS
Barry S
1 reviews | Active since May 2020
20 May 2020, 11:26
ABYSMAL SERVICE FROM FEDEX - ESSENTIAL SERVICES NON DELIVERY
Abysmal service from FedEx!!!!! There is nothing Express about this service. Still waiting for a courier delivery from overseas which arrived at their Cape Town Depot in April. Provided them with ALL the documentation that was required for clearance on the 5th May with nominal response to date. There is only 1 customer support number which is not in operation at present. Very frustrating dealing with an express courier company that does not return calls or emails. Rather pathetic.
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Replies (2)Fedex Express's replyOfficial
20 May 2020, 11:46Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply20 May 2020, 11:46
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
BS
Barry S's updateReviewer Update
20 May 2020, 12:01Thank you Melanie, appreciate your quick response
BS
Barry S's update20 May 2020, 12:01
Reviewer Update
Thank you Melanie, appreciate your quick response
