aA
afterdark A
1 reviews | Active since Jul 2017
19 Aug 2020, 11:57
Absolutely the worst courier service in South Africa
Having the worst experience with this useless company. My international shipment has been stuck in Johannesburg for 3 weeks. Paid customs and VAT and sent proof of payment on Friday, 6 days ago. NO-ONE replies to emails with any useful information. Apparently some chap called "Gordon Mabuza" isn't doing his job and hasn't changed the status of my shipment. Today is day 6. Come on, Gordon! Do your ****** job.
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Fedex Express's replyOfficial
19 Aug 2020, 13:08Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
Fedex Express's reply19 Aug 2020, 13:08
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
aA
afterdark A's updateReviewer Update
19 Aug 2020, 14:13Same response that you give to everyone, Melanie. I'll believe it when someone actually contacts me. I doubt that will happen, given my experiences over the past month with Fedex.
aA
afterdark A's update19 Aug 2020, 14:13
Reviewer Update
Same response that you give to everyone, Melanie. I'll believe it when someone actually contacts me. I doubt that will happen, given my experiences over the past month with Fedex.