CS
Claudi S

1 reviews | Active since Oct 2018

31 Jan 2019, 10:31

Absolutely pathetic!

What is the point of your delivery instructions if you don’t follow them?! I asked them to contact me before delivery so I can ensure I leave work on time only to receive a call once he was at the gate already?! When I got home 10 min later he left?!?! Absolutely terrible planning!

0
Replies (1)
Fedex Express
Fedex Express's reply31 Jan 2019, 13:18
Official
 Hello 
    
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. 
    
Regards, 
    
Tamryn Collinge