1 reviews | Active since May 2016
Absolutely no communication and they messed up my delivery completely, send to to the wrong province, I am past my delivery date and still no sign or feedback on where my goods are and now I habe to refund MY ANGRY clients!!!
Worst possible courier ever!! My tracking says that my package was supposed to arrive and be delivered yesterday by 18:00, I am in Cape Town so I cancelled ALL MY MEETINGS and then noticed my parcel was send too Elandsfontein!!!! I am in the freakin Western Cape, how do you mess that one up! Yes no communication of any sort to let me know and appologise. I emailed about 5 times via the contact up option yesterday to ask what is going on ans if it was an error and STILL no reply! Now it says awaiting payment from me before release but I have not been contacted 9r notified about a payment which I would gladly transfer if someone could just let me know what on earth is going on, what to pay and where! Pathetic service and my clients are waiting for the stock! All I ask is for some form of communication to let met know what is going on!
I also complained on facebook yesterday, someone asked me to private message them my tracking number so they could follow-up on my package and surprise surprise that is where it ended, I send my tracking number almost immediately and no feedback whatsoever!!
Dear Chantelle
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Dear Chantelle
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
***
Dear Chantelle
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
***
Dear Chantelle
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
***
