Absolutely Abysmal Service from FedEx Express South Africa – A Complete and Utter Disaster

If I could give zero stars, I would. My recent experience with FedEx Express in South Africa has been nothing short of a complete and utter nightmare, echoing the endless horror stories I've read on Hello Peter. It's beyond frustrating to deal with a company that seems to actively despise its customers and is utterly incapable of delivering a basic service.

Firstly, the communication is non-existent. Trying to get an actual human on the phone is a Herculean task. When you finally do, you're met with unhelpful, robotic responses and a complete lack of accountability. Every agent gives you a different story, none of which are true. It's a merry-go-round of incompetence.

Then there's the notorious "customs clearance" issue. It feels like they deliberately hold your parcel hostage, demanding obscure documents or making up reasons for delays.

Save yourself the headache, the wasted money, and the endless frustration. Use literally any other courier service. FedEx Express in South Africa is a joke, and their continued poor service, despite the overwhelming negative feedback on platforms like Hello Peter, shows they simply do not care about their customers. Avoid at all costs.

This is a very broken company that needs urgent intervention!