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RvdM
Ragnar van der Merwe

1 reviews | Active since Apr 2023

19 Apr 2023, 12:23

Above average carrier

Somewhat disorganised compared to more premium carriers. But the price is good, and in my experience, your package will arrive in one piece in a reasonable time period. Don't though try to ask for anything out of the ordinary, e.g. rerouting a parcel. You'll surely be disappointed.

0
Replies (4)
Fedex Express
Fedex Express's reply19 Apr 2023, 12:26
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza

Best regards,

RvdM
Ragnar van der Merwe's update22 May 2023, 18:06
Reviewer Update
No one has contacted me, but things seem to have gotten better at Fedex SA.
Good communication and organisation lately. ****
Fedex Express
Fedex Express's reply23 May 2023, 10:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza

Best regards,

Fedex Express
Fedex Express's reply23 May 2023, 10:18
Official
Good day Ragnar, 
Thank you so much for taking my call and getting some clarity, in future please contact me on email directly so I can have the issue resolved. ***
Thank you 
Lunga Khoza

Best regards,