1 reviews | Active since Jul 2015

01 Feb 2021, 10:26

A New Year, New Troubles...!!!

Can someone please advice on why a package that was shipped days before the second one is still pending clearance?? *** was supposed to be delivered on Friday, yet its still not moved and since Friday nothing has happened on the tracking, I thought you were setting things up to mitigate all these yet we have entered the new year and the tardiness and unprofessionalism seems to be going on. Should we brace ourself to expect the worse in this new year?? If so please advice and lets all be on edge and advice ourself, with. The year we had no one needs all these.

0
Replies (2)
Fedex Express
Fedex Express's reply01 Feb 2021, 10:59
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie
's update01 Feb 2021, 18:27
Reviewer Update
You guys take the ****, no one has acted on it apart from the generic bot message that was sent, you are bitting more than you can chew and people are really getting fed up with you.