MF
Mihlali F
1 reviews | Active since Nov 2021
21 Dec 2021, 16:53
A FedEx Disappointment:
I have been emailing and calling FedEx for over a week so I can submit my customs documents and get my shipment moving from customs. I have emailed them 4 different times, 4 different people with the same document and nothing keeps happening, when I call I hear excuse after excuse and there was a point an agent dropped the call on me while I was on hold. FedEx service is terrible! I am unimpressed with the caliber of agents that work for you.
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Replies (3)
Fedex Express's replyOfficial
21 Dec 2021, 19:18Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh
Best regards,
Fedex Express's reply21 Dec 2021, 19:18
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh
Best regards,
MF
Mihlali F's updateReviewer Update
21 Dec 2021, 22:57I’ll waiting with bated breath.
MF
Mihlali F's update21 Dec 2021, 22:57
Reviewer Update
I’ll waiting with bated breath.
Fedex Express's replyOfficial
22 Dec 2021, 00:55The team will contact you on the morning
Best regards,
Fedex Express's reply22 Dec 2021, 00:55
Official
The team will contact you on the morning
Best regards,