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Extremely Unhappy with the service. I received a Tracking number for delivery and on the website it shows that Parcel has been signed and successfully delivered. Today 01/12/22 I have NOT Received any parcel. I spoke to one of the agents and they just brushed me off and said it has been delivered and signed. I asked a valid question as to whoever signed for this did the driver ask for confirmation such as Providing an ID, Order No or Tracking FJD no. The agent then confirms that they do not ask for that information. So that just means anyone can just collect a parcel without the Person who actually Paid for this darn thing. I expect this to be sorted out Quickly. No communication or call received for this delivery that has been unsuccessfully Delivered.