4 days since package at Cape Town no delivery!

I ordered a parcel from Kalahari and followed the tracking number on 30.01.2015 @07:07:55am when it arrived in Cape Town.I received an SMS stating that delivery will happen Friday and nothing!<br> I called Fedex express today and was told the driver was there on Friday and nobody was there to receive the parcel.You attempted to call the driver and couldn't get hold of him and today Monday evening still no delivery!I gave you the benefit of the doubt even though you normally call before you deliver and leave a note in the post box when nobody is there.Also our address is tricky to find and we always get a call asking for directions with every order prior, so im still on the fence here.<br> For a company as big as yourself with the prices you charge this is unacceptable and disgusting.<br> I use many couriers and you are the slowest besides snail mail.<br> With your mighty mission statement you attach to yourself being Fedex you are doing the global brand a massive disservice, so i expect a quick no nonsense package delivery tomorrow and compensation in form of promotional merchandise!<br> If no delivery by tomorrow I write to your CEO about this disgrace!<br> tracking no:JL***5<br> waybill:***<br> <br> <br>